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TESTIMONIALS

Below are some of the comments our guests had about their stay at The Ranch.

 

Dear Sophia an Charl

Herewith I want to thank you for everything for Friday 11 July. We all enjoyed it and everything was wonderfull. The food was delicious and everything was so pretty. Your staff are very friendly, ecpecially Daniel and Frans. We will most definetely use your services again in the future. Have a great day and once again thank you so much.

Jolandi van der Walt
Zebediela Bricks

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Dear Paul,

We visited The Ranch for a weekend getaway this past weekend and would like to commend you on your  well trained, professional and friendly staff members.  It is not often these days that one experiences this kind of service.

Please convey our thanks to the staff at reception, the barmen, the cleaning staff and Sheppard and his team at  Basil’s for the excellent catering.  Nothing was too much trouble and the service was always friendly and efficient.

Kind regards,
Ken Hanekom and Wendy

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Thank You from the Department of Provincial and Local Government

Good day Bonny

On behalf of the Department of Provincial and Local Government  (dplg) I
would like to thank you for hosting us at The Ranch on 26 June and 27 June
2008.

Compliments to the chefs for preparing a delicious dinner, that was real,
fine dinning. A special thanks to Ryan for taking time out to join us for
Dinner.

We do appreciate the opportunity to have had the game drive with Frank to
the lions, that was so exciting!

The warm and friendly reception that we received will long be remembered, we
can be rest ,ensure that any other dplg official visiting The Ranch will be
well taken care off and I'm sure you will see some of our faces at The Ranch
again.

Keep it up!!!

Warm regards,
Candice Hendricks
Department of Provincial and Local Government (the dplg)
Facilities Management: Travel and Transport

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COMPLIMENT FOR ONE OF YOUR STAFF

Dear Paul

I just want  to thank Sophie for her hardwork in assisting me with all the quotation and bookings that are coming from my side she is always accurate and respond to my emails and calls when ever i need help, I wish all the Banqueting managers of Protea Hotels can be like her, she gives me full support to all my bookings I never get any complaints from CLIENTS that are been to your Hotel.

Thank you
Mapula Chaka
In House for Protea Hotels

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Well done

Well done to Paul and The Ranch TEAM for impressing the socks off Mrs
O'Sullivan!  This comment was posted on our new Hot or Not? website. Your
scored a 10 out of 10. Keep it up!

Sameera Abrahams,
GUEST Relations

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Request Response - P.H. The Ranch

I had the priviledge of staying at the The Ranch it was awesome
everything about the hotel was HOT!

I used to be a Prokard member and I let my membership lapse I would love to
renew it as we travel quite a bit how can I get ahold of my prokard details
as I can't seem to find them and would love to renew who can help. As my
stay at The Ranch prompted me to renew.

Regards,
Jenny O'Sullivan

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Good day

Just a note to let you know that we had a very enjoyable weekend at Protea Hotel The Ranch this weekend.
All the facilities were top class, from the admin staff to the very friendly restaurant staff.
We especially enjoyed the lion tour yesterday.
I would certainly recommend the hotel to anyone...

Thank for all the last minute arrangements

Regards,
Herman Janse van Rensburg

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Hi Sophia

On behalf of Conference Call, Deloitte Consuling and facilitators that attended the CMTP Meeting yesterday, we would like to take this opportunity to say thank you so much for all the arrangements and hospitality.

We were very pleased with the way in which everything was handled. Our participants were generous in their praise and it certainly made for a successful meeting.

Your service was excellent from the beginning when we contacted the hotel. Your friendly staff were very helpful on anything that we needed during this meeting.

We will certainly wont hesitate to approach your resort when we need similar service.

Thank you!

With best regards,
Vernon Ndlovu

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Dear Neil, Ryan, Paul, Tom and Bonnie

A huge big thank you from both Geoff and I for your excellent hospitality and dedicated time in showing us your glorious venue.

It was faultless.

The rooms, the gardens, the venues, the food and the superb personal attention and excellent service were all an inspiration and MUCH appreciated

We thoroughly enjoyed the rest of our week end at Hans Merensky but throughout, continued to rave about The Ranch.

I will definitely promote your venue with enthusiasm and with the knowledge that any group I send there would experience the same superb level of attention and service.

Kind regards,
Ingrid

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Dear Mr. Murry

I would like to thank you for the opportunity to stay at Protea the Ranch. I really enjoyed it and it was an experience worth remembering.

Everything was excellent. From the waiters (Abe, William and Gideon) to the rooms and especially the food.

Especially a big thanks for personally welcoming us, I really appreciate it. My husband and child also enjoyed their stay very much; I will definitely come back for a family getaway.

Sophia showed me most of the different types of rooms and conference venues. I am really impressed (especially with the Presidential Suite).

The Lion Tour was absolutely amazing, also a big thanks to Jacques.

I really look forward to sending business your way. I know now that my clients will be in good hands and their conferencing experience will be most pleasurable.

Kind regards,
Ciska Meyer

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Thank You

We would like to thank The Ranch, Management and Staff for the most wonderful business networking evenings we have ever attended.

The strong synergy between Management and Employees, commitment to excellence, efficiency, productivity and effectiveness truly impressed us all.

The décor was magnificent, snacks was excellent & the main course mind blowing.

Congratulations with the sparkling pool & entertainment area. It is stunning!!

As I am the Corporate Manager of the South African Chamber of Commerce and Industry – Head Office, I will have no hesitation of mentioning and recommending The Ranch to anyone who intends travelling to the North.

Once again, we so appreciated your generous consideration and would appreciate it if you conveyed our appreciation to your extremely competent and highly efficient staff.

Regards
The Hoffman Properties Team

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Dear Paul,
PCOB BUSINESS CARD EVENING


On behalf of Hans, myself and the Exco I would like to thank you very much for hosting a spectacular evening for our Business Card Network evening.

With your passion and drive for the hotel it can only grow from strength to strength.

Please thank Ryan and your sponsors as well.

Kind Regards
Morne Thesner

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THANK YOU
Good Morning Mr. Murry,


What an amazing weekend we had at Protea Hotel the Ranch, the only thing I can say is WOW! Thank you so much for assisting us with the accommodation, it was great to spend time in the Hotel!

Please extend our sincerest gratitude to ALL the STAFF for their amazing hospitality, it was much appreciated.

Kind Regards
Jeanine Andrews

Revenue Manager
Protea Hotel Wanderers

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LINDA AND JOHN LINDEMANN
HI PAUL


THANK YOU VERY MUCH FOR OUR STAY AT "THE RANCH".

WHAT A STUNNING PLACE!. MY WIFE AND I THOROUGHLY ENJOYED ALL THE EXCELLENT FOOD AND FACILITIES.

HAT REALLY IMPRESSED US WAS YOUR COURTEOUS AND FRIENDLY STAFF. NOTHING WAS TOO MUCH TROUBLE FOR THEM. YOU REALLY HAVE DONE A FANTASTIC JOB.

THANK YOU FOR YOUR HOSPITALITY.

WE WILL CERTAINLY TELL EVERYONE ABOUT "THE RANCH".

BEST REGARDS,
JOHN AND LINDA LINDEMANN

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Mr Tom Shearer - Thank You
Dear Mr Shearer,


My daughter, Vanya Murray and I spent a wonderful Christmas holiday at The Ranch between the 23rd and the 27th of December. Your sister Susie Sully, apparently spoke to you about our intended visit and you kindly agreed to an upgrade for which we are most grateful.

I would like to comment on the way in which your hotel is run by management, and in particular, Mr Paul Murry’s role. The cleanliness, service and friendless is of the highest standard for which I would like compliment him and the staff. Paul, Parso and Lee made our stay so pleasant and nothing was too much trouble, all in a seemingly effortless manner.

Vanya, who is a medical representative, travels to the north once every six weeks and has mentioned that she always uses The Ranch as her base; the reasons are now clearly obvious as to why she wanted to spend her Christmas there as well.

We so enjoyed our stay that we are thinking of coming back again this Christmas!

As I am the Corporate Manager of the South African Chamber of Commerce and Industry – Head Office, I will have no hesitation of mentioning and recommending The Ranch to anyone who intends travelling to the North.

Once again, we so appreciated your generous consideration and would appreciate it if you conveyed our appreciation to your extremely competent and highly efficient staff.

Yours sincerely
Pam Murray
Manager: Corporate Business

SACOB / SACCI (South African Chamber of Business)

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Mr Tom Shearer - Thank You
Dear Mr Shearer,


My daughter, Vanya Murray and I spent a wonderful Christmas holiday at The Ranch between the 23rd and the 27th of December. Your sister Susie Sully, apparently spoke to you about our intended visit and you kindly agreed to an upgrade for which we are most grateful.

I would like to comment on the way in which your hotel is run by management, and in particular, Mr Paul Murry’s role. The cleanliness, service and friendless is of the highest standard for which I would like compliment him and the staff. Paul, Parso and Lee made our stay so pleasant and nothing was too much trouble, all in a seemingly effortless manner.

Vanya, who is a medical representative, travels to the north once every six weeks and has mentioned that she always uses The Ranch as her base; the reasons are now clearly obvious as to why she wanted to spend her Christmas there as well.

We so enjoyed our stay that we are thinking of coming back again this Christmas!

As I am the Corporate Manager of the South African Chamber of Commerce and Industry – Head Office, I will have no hesitation of mentioning and recommending The Ranch to anyone who intends travelling to the North.

Once again, we so appreciated your generous consideration and would appreciate it if you conveyed our appreciation to your extremely competent and highly efficient staff.

Yours sincerely
Pam Murray
Manager: Corporate Business

SACOB / SACCI (South African Chamber of Business)

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Thank You,

We would like to thank The Ranch, Management and Staff for the most wonderful business networking evenings we have ever attended.

The strong synergy between Management and Employees, commitment to excellence, efficiency, productivity and effectiveness truly impressed us all.

The décor was magnificent, snacks was excellent & the main course mind blowing.

Congratulations with the sparkling pool & entertainment area. It is stunning!!

I will certainly highly recommend The Ranch as a training venue to all my clients who may need training in Limpopo Province or who want a "different" breakaway from Gauteng.

Regards
The Hoffman Properties Team

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Dear Mr. Murry,

I had hoped to speak to you during my 3-day stay at The Ranch when I trained members of the Fetakgomo Municipality from 6 to 8 June, but I just missed you on both attempts.

want to thank you and your staff for an outstanding training experience. I have trained extensively across South Africa, Botswana and Namibia, and yours certainly rates as one of the best training venues I have ever used. The quality of food and service; the general ambience and the attention to detail is difficult to beat and your staff, with no exception, was always friendly and willing to assist. I must also compliment you on the standard of neatness in room maintenance, restaurants, training venues and the environment.

Incidentally: I trained on event management and could repeatedly refer to your own venue as good example of how things should be done. I also frequently train on customer service and on that score you and your staff will serve as a good example to most service providers.

I will certainly highly recommend The Ranch as a training venue to all my clients who may need training in Limpopo Province or who want a "different" breakaway from Gauteng.

I will certainly be back
Warm regards
Peter van der Schyff
Pringle-Scott Communications .

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Thanks
Dear Paul,

Thank you so much for hosting us at The Ranch on Saturday night. The entire Yale team was most impressed with what was offered, the accommodation superb, food excellent and the game drive to me........... the "best kept secret" in Limpopo.

Your hotel has so much to offer, and I truly felt the service was world class.

Now that we know your hotel intimately, we are very easily able to sell it.

It was a pleasure meeting with you, and thank you again for the very kind and wonderful hospitality, from all of us at Rennies Yale!!

Kind Regards
Lorrae Olofsson
General Manager
Rennies Travel - Operations

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Flowers Jo'Burg Conferences
Dear Paul,


Just a quick note to say a GREAT BIG THANK YOU, to yourself and every staff member at the Ranch. We had the most stunning weekend away. Your hospitality and generosity was truly amazing. Firstly, the venue is immaculate and very well kept and truly beautiful, the service was outstanding and the food exceptional. I would like to make the assumption that most of the staff employed, stay with the hotel for a very long time, this combined with what appears to be a hands on personal involvement from the owners creates a truly amazing guest experience.

Well done, we look forward to building a very longstanding mutually beneficial relationship with you.

Best Regards
The Jozi Girls
Veronica & Gayle & Shan and our partners/Friends

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Dear Paul,

Thank you so much for a wonderful weekend. Everyone enjoyed themselves as so did i! The lion show was absolutely fantastic. The food excellent, the service very on hand. definatly to be recomended.

Thank you for your hospitality, it is much appreciated.

Kind regards
Jeanette van Rensburg
Gauteng Marketing Manager

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